Disclaimer

Last Updated: 6 August 2026

This Disclaimer governs your use of the website operated by STANTECH TRADING SINGAPORE PTE. LTD. (referred to as "we", "us", "our" throughout this document), a Singapore-based e-commerce platform for pet pharmaceutical products and nutritional supplements. By accessing, browsing, or using our website, you acknowledge and agree to the terms outlined in this Disclaimer. If you do not agree with any part of this Disclaimer, please do not use our website.

1. General Information Only; No Professional Veterinary Advice

All content, information, and product descriptions provided on this website are for general informational purposes only and do not constitute professional veterinary advice, medical guidance, or a recommendation for any specific treatment or product.
  • The information on this website is not a substitute for the professional judgment, diagnosis, or treatment of a licensed veterinarian. Always consult a qualified veterinary surgeon before administering any medication, nutritional supplement, or healthcare product to your pet.
  • We do not provide any veterinary consultation or medical advice. Any reliance on the information provided on this website is solely at your own risk.

2. Product Regulatory Compliance

We comply with all applicable laws and regulations of Singapore, including the Health Sciences Authority (HSA) regulations for pharmaceutical products, therapeutic products, and health supplements, as well as the Animal and Veterinary Service (AVS) requirements for veterinary medicines and animal feed supplements.
  • All non-prescription pet medications and nutritional supplements sold on this website are registered with the HSA and comply with Singapore’s advertising and labeling requirements for health products.
  • Prescription-only veterinary medications are only dispensed with a valid prescription from a licensed veterinarian, in accordance with AVS and HSA regulations. We reserve the right to refuse any order for prescription medication that is not accompanied by a valid, verifiable veterinary prescription.
  • We make no representations or warranties regarding the suitability of any product for your pet’s specific health condition, age, breed, or weight.

3. Product Usage & Safety Disclaimer

While we ensure the authenticity and quality of all products sold on our website, we expressly disclaim all liability arising from the use or misuse of any product purchased from us.
  • Always follow the dosage, administration, and storage instructions provided by your veterinarian or printed on the product packaging. Failure to follow these instructions may result in adverse reactions, injury, or harm to your pet.
  • If your pet experiences any adverse reactions, side effects, or unexpected health issues after using a product purchased from our website, discontinue use immediately and seek emergency veterinary advice. We are not responsible for any injury, illness, or damage arising from the use of our products, including but not limited to allergic reactions, organ damage, or death of your pet.
  • We are not liable for any harm caused by the misuse, overuse, or incorrect administration of any product, including use that deviates from the prescribed dosage or veterinary guidance.

4. Limitation of Liability

To the fullest extent permitted by Singapore law, we, our directors, officers, employees, affiliates, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or any products purchased from us.
This includes, but is not limited to:
  • Loss of profits, revenue, or business opportunities
  • Loss of data or goodwill
  • Veterinary bills or medical expenses arising from product use
  • Damages to your pet or other property
  • Any losses arising from delayed delivery, product unavailability, or website downtime
In no event shall our total liability to you exceed the total amount you paid for the specific product(s) that gave rise to the claim.

5. Website Use Disclaimer

We do not guarantee that our website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Your use of the website is at your own risk.
  • We are not responsible for any loss or damage to your device, data, or system arising from your access to or use of our website.
  • We may update, modify, or discontinue any part of the website or our product offerings at any time without notice. We are not liable for any loss arising from such changes.
  • Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of STANTECH TRADING SINGAPORE PTE. LTD. or its licensors and is protected by Singapore’s intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from this website without our prior written consent.

7. Privacy & Data Protection

We comply with the Personal Data Protection Act (PDPA) of Singapore in the collection, use, and storage of your personal data. Any personal information you submit to us is handled in accordance with our Privacy Policy, which is incorporated into this Disclaimer by reference.

8. Changes to This Disclaimer

We reserve the right to update or modify this Disclaimer at any time at our sole discretion. Any changes will be effective immediately upon posting the updated version on this page, with a revised "Last Updated" date. Your continued use of the website after the posting of changes constitutes your acceptance of the modified Disclaimer. It is your responsibility to review this page periodically for updates.

9. Governing Law & Jurisdiction

This Disclaimer shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any dispute arising from or in connection with this Disclaimer or your use of the website shall be subject to the exclusive jurisdiction of the courts of Singapore.